Customer Service Representative II

17 hours ago


New Orleans, Louisiana, United States Cetechs Full time
Job Overview

Cetechs, a Small Business, is seeking a skilled Customer Service Representative II to join our team of professionals under the leadership of our Program Manager.

Key Responsibilities
  • Manage site operations, ensuring adherence to established performance standards
  • Provide exceptional customer care activities, including quality biometrics and document validation
  • Efficiently organize and secure PIV credentials, following established procedures
  • Adjust operating schedules due to planned or unscheduled events, demonstrating flexibility and adaptability
  • Perform other duties as assigned, utilizing strong problem-solving skills and attention to detail
Requirements
  • High School Diploma/GED required
  • 2 years' experience as a Customer Service Representative is essential
Work Schedule
  • 7:00 A.M. – 4:00 P.M.
  • 8-hour shift
  • Tuesday, Wednesday, Thursday (24 hours weekly)

Cetechs is an equal opportunity employer.



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