Overnight Member Services Representative

2 months ago


Middletown, United States Planet Fitness Full time

Become a valued member of our team at Planet Fitness

At Planet Fitness, we are committed to delivering an exceptional fitness experience in a friendly and inclusive atmosphere. With our rapid expansion, we now have over 2,000 locations nationwide.

We are in search of a Night Shift Front Desk Associate who embodies our brand values and is devoted to making our members feel at home.

Key Responsibilities:

  • Welcome members and visitors, addressing any inquiries they may have.
  • Foster a positive and encouraging environment for members on their fitness journeys.
  • Manage member issues and escalate them as needed.
  • Assist with the enrollment and updates of memberships.
  • Conduct retail transactions and achieve sales objectives.
  • Ensure the cleanliness and hygiene of club facilities.

Required Qualifications:

  • Prior experience in customer service is preferred.
  • Applicants must be at least 18 years old.
  • Basic proficiency in computer skills is necessary.

Physical Requirements:

  • Capability to lift weights up to 75 pounds.
  • Ability to stand and move around the club during shifts.
  • Ongoing communication with team members and club members.

Employee Benefits:

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) retirement savings plan.
  • Complimentary Black Card Membership.
  • Exclusive employee perks and discounts.

Join Planet Fitness and contribute to a team that prioritizes your health and wellness



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