Mitigation Director
3 days ago
{"Job Summary
The Mitigation Manager is a key role in our team, responsible for overseeing all mitigation, contents, and rebuild jobs. Key responsibilities include qualifying and closing jobs, managing workflow 24/7, ensuring quality control, and directly handling large loss projects.
With over 5 years of experience and a bachelor's degree, the ideal candidate holds certifications in IICRC and is familiar with Xactimate, Matterport, Encircle, and VTiger. The manager also plays a crucial role in training staff, maintaining inventory, and accurately estimating jobs using various tools.
**Key Responsibilities Include:**
* Oversee all jobs with an 80%+ close rate for mitigation, contents, and rebuild jobs.
* Qualify & close jobs, perform inspections, execute contracts.
* Lead, hire and train the team in a way to foster a positive company culture.
* Identify unique conditions ahead of the crew, manage all workflow situations, respond 24/7.
* Ensure services performed pass quality and cleanliness standards and oversee certificate of completion
* Directly manage all commercial and large loss jobs
* Manage customer and adjuster relations, seek referrals, and remove roadblocks
* Build and maintain an on-call schedule
* Manage inventory of equipment, vehicles, and PPE
* Perform any role needed to aid the company during growth, act as a technician while on call (if needed)
**Requirements/Qualifications:**
* Experience: 5+ years (required)
* At least 2 years' experience in a management level role
* Several IICRC restoration-related certifications (required)
* Bachelors degree in construction or related field (preferred)
**Experience with:**
* Xactimate, Matterport, Encircle, VTiger, thermal imaging, and thermal-hygrometer (preferred)
**We provide the following benefits:**
* Health, dental, & vision insurance
* Paid time off (12 days per year)
* Flexible schedule
* Employee discounts (for all Everlast Brands companies)
* In-house training for industry knowledge & skills, your role, professional development, management, & leadership
**Career growth:**
* We are opening new locations and can provide opportunities to advance you to a general manager or franchise owner
**Compensation**
Mitigation Manager
$62,000 - $94,000
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