Medical Assistant

3 weeks ago

Canton, Ohio, United States Planned Parenthood of Greater Ohio Full time
Job Details

Planned Parenthood of Greater Ohio is seeking a mission-minded Associate to join our team as a full-time (37.5 hours per week) Medical Assistant - Clinical Support to serve our patients at our Canton Health Center.

Job Summary

The Medical Assistant I - Clinical Support performs a variety of client care services in accordance with agency policies and in a courteous and professional manner. Provides general health and contraceptive information to clients, assists with medical procedures, and performs clerical functions, while ensuring quality client care and excellent customer service.

Responsibilities
  • Provide clients with accurate information regarding PPGOH services, including questions pertaining to contraception options and funding sources.
  • Briefly orients patients on what to expect during their visit.
  • Informs patients about delays.
  • Respond to telephone calls by making appointments, providing information, and appropriate referrals.
  • Schedule, cancel, and reschedule patient appointments as appropriate.
  • Prepare and maintain patient medical records.
  • Maintain accurate records for patient registration, medical records, lab testing, etc.
  • Competently utilize the computerized client information system for appointment scheduling, entering client visit data, collecting client fees, and providing/printing client receipts.
  • Provide client with correct forms and ensures forms are completed.
  • Provide customer-focused services, anticipating needs of patients and providers, and performing necessary duties to ensure patient satisfaction and promote clinic success.
  • Gather and record all pertinent information from patients in order to provide health services.
  • Enters information on patient visits into the medical record and patient data system.
  • Maintains patient data system files with accurate, current patient information.
  • Conduct verbal history and appropriate screening for medical record documentation.
  • Screen medical and social history with correct documentation of pertinent information.
  • Can administer medication according to scope of practice or licensure.
  • Transfer/document required information in the medical record, checking the accuracy of all data per PPGOH protocol.
  • Participate in a team approach delivery system of services to patients in accordance with PPGOH policies and procedures and current medical standards.
  • Promotes/maintains communication with patients, peers, health center manager, clinicians, and administration.
  • Prepare clients for exams and assists in exam room when needed.
  • Understand content of and accurately explains Informed Consent.
  • Provide appropriate and accurate patient education and information as needed.
  • Perform waived laboratory tests and venipuncture.
  • Measure and document client height, weight, and blood pressure.
  • Prepare examination room and maintains cleanliness and inventory of all aspects of the health center.
  • Assist in minor surgical procedures.
  • Handle medical waste utilizing universal precautions.
  • Communicate with co-workers to keep client visits moving in a timely manner.
  • Maintain confidentiality and exercise sensitivity in a non-judgmental manner when dealing with sexuality and sensitive issues with clients.
  • Participate in risk and quality management processes. Adheres to HIPAA, OSHA, and CLIA regulations and workplace safety policies.
  • Attend in-service, workshops, seminars, and staff meetings.
Requirements
  • High school diploma or GED.
  • Advanced technical training or Certified Medical Assistant required.
  • Experience working in a healthcare setting preferred.
  • Knowledge and proficiency in medical assisting techniques and reproductive health preferred.
  • Excellent customer service, problem-solving, judgment, organizational, and communication skills.
  • Strong commitment to quality healthcare.
Benefits
  • Signing Bonus.
  • Paid Time Off.
  • Paid Parental Leave.
  • Medical 90% employer-paid base medical plans for single coverage.
  • Dental.
  • Vision 100% employer-paid.
  • Life Insurance 100% employer-paid.
  • Accidental Death & Disability 100% employer-paid.
  • Long Term/Short Term Disability 100% employer-paid.
  • 401(k) with matching employer contribution up to 4%.
  • Nine (9) paid holidays per year.
  • Two (2) Floating holidays per year.
  • Financial incentive program for certified bilingual staff.
What You Will Bring

Planned Parenthood has served Ohioans with safe, accessible, and affordable healthcare for 100 years and welcomed more than 100,000 patient visits to our health centers in 2020.

Every day, we fight to provide this care to everyone, no matter their income level, insurance status, zip code, color, creed, or country of origin.

As a mission-driven healthcare provider, Planned Parenthood is dedicated to ending health disparities and achieving health equity among all races.

We work on all levels through our health centers, educational programming, and public policy to make the greatest impact on the communities we serve.

In order to become the leading organization for high-quality reproductive healthcare, we continuously strive to create a supportive work environment that results in a positive experience for patients and associates alike.

We find this support in our In This Together workplace values and service standards that bring associates together and foster an inclusive culture.

PPGOH is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.

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