Authorization Specialist

2 weeks ago

Wallingford, Connecticut, United States Midstate Radiology Associates Full time
Authorization Coordinator Job Description

Midstate Radiology Associates is seeking a highly skilled Authorization Coordinator to join our team at our Access Center in Wallingford. As an Authorization Coordinator, you will play a critical role in ensuring seamless patient access to our services.

Key Responsibilities:
  • Obtain authorizations for all orders in your work queue and make outbound scheduling calls to patients for doctors/offices you are responsible for.
  • Manage daily orders placed by referring physicians/ordering groups through work queue and order depots.
  • Schedule daily orders with patients and follow up with patients that have been previously left messages to schedule.
  • Check eligibility of patient's insurance and initiate and obtain authorizations.
  • Check status of pending authorizations.
  • Follow up on denied cases with physician offices and pursue reconsiderations/appeals/relay option of peer to peers.
Requirements:
  • High School Diploma or equivalent.
  • Experience working in a call center preferred.
  • Experience providing customer service in a healthcare setting preferred.
  • Experience/proficiency working with Electronic Health Records (EPIC experience preferred).
  • Must have a friendly and caring attitude with empathy for each patient.
  • Excellent interpersonal, analytical, communication, and problem-solving skills.
  • Must be willing to take on new tasks when operational needs arise.
  • Must be committed to maintaining strict confidentiality in compliance with HIPAA.

Midstate Radiology Associates is an equal opportunity employer and welcomes applicants from diverse backgrounds. We offer a competitive compensation package and a dynamic work environment. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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