Guest Room Ambassador

3 weeks ago


Étreux, Hauts-de-France, United States Omni Hotels Full time
About the Role
The Housekeeping Team Member plays a vital role in delivering an exceptional level of cleanliness and service to our guests. As a member of our team, you will be responsible for maintaining the highest standards of cleanliness in each guest room, as well as upholding Omni Safe and Clean processes. This is an exciting opportunity to join a world-class hotel brand and contribute to the success of our housekeeping team.

Key Responsibilities
* Maintain the highest standards of cleanliness in each guest room, including making beds, cleaning bathrooms, vacuuming, and dusting* Restock and replace used items within guest rooms* Communicate clean status of each room upon completion* Remove room service trays and tables from guest rooms* Stock supply cart and ensure that it is neat and well organized at all times* Check all equipment prior to and after use to ensure that it is in good working order* Maintain a professional, neat, and organized appearance according to Omni Boston Seaport standards* Respond swiftly and effectively in any emergency or safety situations* Ensure a safe working and guest environment to reduce the risk of injury or accident* Attend all required department trainings and meetings* Perform any other duties required by management

Requirements
* Strong attention to detail* Excellent customer service and verbal communication skills* Maintain a professional business appearance, attitude, and performance* Prior housekeeping experience required or other relevant environmental services experience* Ability to stand or walk for an extended period or for an entire work shift* Requires frequent bending, reaching overhead, and squatting* Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays* Candidate must be able to work in a fast-paced environment and handle multiple priorities* Must possess the ability to handle stressful and busy hotel operations* Ability to maintain a positive and professional demeanor and composure at all times* Must have the ability to report to work on time and when scheduled* Must have the ability to stand and/or walk for extended periods of time* Must meet standards of appearance and maintain a high level of personal hygiene at all times* Ability to communicate both verbally and in writing in English with guests, management, and co-workers* Computer literacy to include: Payroll systems

Salary Range
$45,000 - $60,000 per year, depending on experience

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