Veterinary Receptionist
2 weeks ago
We are seeking an experienced Client Service Representative to join our team at VCA Animal General of East Norwich.
Why We Need You
The Client Service Representative is the face of our hospital, setting the tone for our practice as we build and maintain each customer's trust and confidence in our abilities.
Key Responsibilities
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care.
- Managing medical records, charts, reports, and correspondence.
- Hospital maintenance and ensuring that the facility is neat and clean at all times.
Compensation and Benefits
We offer competitive compensation, a comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days, 401(k), generous employee pet discounts, and more.
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer - Veterans / Disabled.
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