Radiology Support Specialist II

5 days ago


Akron, Ohio, United States Akron Children's Hospital Full time
Job Summary

This part-time position is responsible for imaging management, digitizing and importing Radiology exams and orders into the Picture Archiving Communications System (PACS). The successful candidate will work in a computer-based environment, utilizing multiple systems for processing, interpretation, and sharing of imaging, essential for patient care.

Key Responsibilities
  • Upload and burn CDs/DVDs for intra and inter departmental use.
  • Digitize paperwork and imaging into the PACS database.
  • Provide support to physicians, technologists, and other support staff during computer system downtime and upgrades.
  • Perform clerical duties and workflow processes in PACS, Exam Manager, OneView, Powerscribe, EPIC, Matrix Ray, and additional hospital computer systems.
  • Know on-call procedure and initiate call-in process for emergent procedures.
  • Communicate STAT results to providers and patients, maintaining HIPAA compliance and sensitivity.
  • Greet and register outpatients for appointments, gathering demographic and financial information.
  • Knowledgeable of x-ray order entry and scheduling of walk-in patients.
Requirements
  • Computer experience and ability to multitask, prioritize, and pay attention to detail.
  • Analytic skills with ability to troubleshoot and problem solve.
  • Experience working with all levels within an organization preferred.
  • Experience in healthcare preferred.
  • Basic knowledge of medical terminology preferred.
  • Excellent communication skills.
  • Minimum of 1 year experience in patient registration, scheduling, office, or customer service role, using computers.
  • High School Diploma or GED required.
  • American Registry of Radiologic Technologists (ARRT) a plus.
  • CHAA (Certified Healthcare Access Associate) or related medical certification a plus.
Work Environment

This part-time position is onsite, with variable shifts and 20 hours per week.



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