Insurance Account Manager

3 weeks ago

Kerrville, Texas, United States Independent Insurance Agents of Texas (IIAT) Full time
Job Title: Insurance Account Manager

At Independent Insurance Agents of Texas (IIAT), we are seeking a highly skilled Insurance Account Manager to join our team. As an Insurance Account Manager, you will be responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism.

Key Responsibilities:
  • Provide exceptional service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation.
  • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, including regular and after-hour claims.
  • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
  • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
  • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Requirements:
  • Hold the insurance license required by your state and have a minimum of two years of insurance account management experience as well as a Bachelor's Degree or comparable work experience.
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
  • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
  • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
Compensation:

$40,000.00 per year

At IIAT, we offer a competitive salary, professional development opportunities, job stability in a growing industry, full-time position, paid vacation earned, retirement plan options, and group health insurance provided.

As an IIAT member agency, we are Trusted Choice independent insurance agencies. Independent insurance agents don't work for an insurance company; they partner with multiple insurance companies. As such, they offer more options to their customers-more personalized policies, more affordable policies, and more. Independent agents focus on the satisfaction of their customers and community.

IIAT serves nearly 1,500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing - is this the right career for you?

  • Insurance Producer

    3 weeks ago

    Kerrville, Texas, United States Independent Insurance Agents of Texas (IIAT) Full time

    Commercial Lines Producer Job DescriptionThe Commercial Lines Producer at Independent Insurance Agents of Texas (IIAT) is responsible for building and maintaining profitable relationships with commercial lines clients and growing the book of business through new client sales.Key Responsibilities:Identify and develop commercial insurance opportunities with...

  • Insurance Producer

    3 weeks ago

    Kerrville, Texas, United States Independent Insurance Agents of Texas (IIAT) Full time

    Commercial Lines Producer Job DescriptionThe Commercial Lines Producer at Independent Insurance Agents of Texas (IIAT) is responsible for building and maintaining profitable relationships with commercial lines clients and growing the book of business through new client sales.Key Responsibilities:Identify and develop commercial insurance opportunities with...

  • Insurance Professional

    2 weeks ago

    Kerrville, Texas, United States Joe Cook and Associates, Inc. Full time

    Job OpportunityJoe Cook and Associates, Inc. is seeking a motivated and results-driven Insurance Agent to join our team. As an Insurance Agent, you will be responsible for developing ongoing networking and referral relationships with Real Estate Agents, Mortgage Lenders, Title Companies, and Auto Dealers.You will prepare and present complete and competitive...

  • Recreation Manager

    2 weeks ago

    Kerrville, Texas, United States City of Kerrville, TX Full time

    Job SummaryManage and oversee all aspects of aquatics, athletic, and recreation programs, as well as community special events, year-round. This involves supervising and coordinating staff, planning, managing, and marketing programs, events, and facilities, preparing and monitoring budgets, and interacting with city departments, employees, other agencies, and...

  • Recreation Manager

    3 weeks ago

    Kerrville, Texas, United States City of Kerrville, TX Full time

    Job SummaryAs a Recreation Manager with the City of Kerrville, TX, you will oversee the management and operation of all aspects of aquatics, athletic, and recreation programs, as well as community special events. This includes supervising and coordinating staff, planning and managing programs and events, preparing and monitoring budgets, and interacting with...

  • Recreation Manager

    2 weeks ago

    Kerrville, Texas, United States KERRVILLE - CITY OF Full time

    Job Summary: We are seeking a highly motivated and experienced Recreation Manager to oversee the management of all aspects of aquatics, athletic, and recreation programs, as well as community special events. The ideal candidate will have a proven track record of supervising and coordinating staff, planning and managing programs and events, and preparing and...

  • Recreation Manager

    3 weeks ago

    Kerrville, Texas, United States City of Kerrville, TX Full time

    Job SummaryWe are seeking a highly motivated and experienced Recreation Manager to join our team at the City of Kerrville, TX. The successful candidate will be responsible for managing and operating all aspects of aquatics, athletic, and recreation programs, as well as community special events year-round.Key ResponsibilitiesManage and coordinate staff,...

  • Banking Professional

    2 weeks ago

    Kerrville, Texas, United States Sunflower Bank Full time

    Job DescriptionSunflower Bank is seeking a highly motivated individual to fill the position of a Universal Banker at our Kerrville, TX branch.Candidate must have excellent customer service skills and experience with cash handling.Banking experience is a plus, but not required as we offer comprehensive training.The Universal Banker will be responsible for...

  • Travel Nurse RN Position

    1 month ago

    Kerrville, Texas, United States Accountable Healthcare Staffing Full time

    Job DetailsAccountable Healthcare Staffing is seeking a travel nurse RN Med Surg for a travel nursing assignment in a medical-surgical setting.Key RequirementsSpecialty: Med SurgDiscipline: RNShift: 12 hours, nightsEmployment Type: TravelThe pay package is based on 12 hour shifts and 36 hours per week, with a tax-free stipend amount to be determined.About...

  • Collision Estimator Specialist

    4 weeks ago

    Kerrville, Texas, United States Classic Collision Full time

    Job Title: Collision EstimatorClassic Collision is seeking a skilled Collision Estimator to join our team. As a Collision Estimator, you will be responsible for estimating damages to vehicles and communicating with customers and insurance companies to ensure a smooth repair process.Responsibilities:Estimate damages to vehicles and prepare reports for...

  • Field Service Technician

    3 weeks ago

    Kerrville, Texas, United States Windstream Full time

    About the RoleWindstream's team of Field Service Technicians play a vital role in representing our leading telecommunications brand, connecting homeowners, small businesses, enterprise, and carrier partners across the United States.Key ResponsibilitiesInstall and repair business communications services, including telephone, internet, and video.Train and work...

  • Public Health Nurse I Specialist

    3 weeks ago

    Kerrville, Texas, United States Dept of State Health Services Full time

    Job Summary: We are seeking a highly skilled Public Health Nurse I to join our team at the Department of State Health Services. As a Public Health Nurse I, you will play a critical role in providing public health nursing services to individuals, families, groups, and communities in the assigned geographic area. Key Responsibilities: Provide public health...

  • Customer Service Representative

    1 month ago

    Kerrville, Texas, United States LoanMax Title Loans Full time

    Job Title: Customer Service RepresentativeAt LoanStar Title Loans, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their loan experience is hassle-free and...

  • Wellness Coordinator LPN

    2 weeks ago

    Kerrville, Texas, United States Brookdale Senior Living Full time

    OverviewBecome a part of Brookdale Senior Living, a company that values diversity and has been recognized as one of America's Greatest Workplaces for Diversity by Newsweek in 2024.As a Wellness Coordinator LPN, you will have access to early paychecks through Earned Wage Access, available for hourly associates outside of California.At Brookdale, you will find...

  • Pharmacist (Full or Part Time) - Clinical Expertise

    3 weeks ago

    Kerrville, Texas, United States Walgreens Full time

    Job Description:Job ObjectivesDeliver exceptional patient care by providing expert guidance on medication usage and awareness of potential interactions. Foster a culture of preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Ensure the proper compounding, dispensation, review, and...

  • Travel Nurse RN Position

    3 weeks ago

    Kerrville, Texas, United States Favorite Healthcare Staffing Full time

    Case Management Registered Nurse (RN) Job OpportunityAt Favorite Healthcare Staffing, we strive to understand what motivates you as a travel nurse.Our skilled recruiters excel at finding the ideal position for you. From the outset, your dedicated recruiter will support you as you search for your next adventure.Apply today to become part of the Favorite...

  • Rehabilitation Therapist

    3 weeks ago

    Kerrville, Texas, United States Quality Rehab Management-Kerrville-TX Full time

    {"h1": "Travel, COTA - Rehab Opportunity in Kerrville, TX", "p": "At Quality Rehab Management-Kerrville-TX, we offer a unique opportunity for a skilled Contract Occupational Therapist to join our team in Kerrville, Texas. This 13-week assignment offers a chance to work in a dynamic environment, providing rehabilitation services to patients in need. ", "ul":...

  • Licensed Clinical Psychologist

    4 weeks ago

    Kerrville, Texas, United States Deery Brothers Full time

    Deer Oaks: A Leader in Long Term Care Geriatric ServicesWe are seeking a highly skilled Licensed Clinical Psychologist to join our dynamic team at Deer Oaks. As a nationally recognized leader in the Long Term Care (LTC) geriatric field, we provide psychological services to older adults and physically disabled individuals residing in LTC facilities.As a...

  • Laundry Technician II

    4 weeks ago

    Kerrville, Texas, United States Health & Human Services Comm Full time

    Job Title: Laundry Technician IIJob Summary: We are seeking a skilled Laundry Technician II to join our team at Health & Human Services Comm. As a Laundry Technician II, you will be responsible for the safe and efficient operation of commercial laundry equipment and performing complex laundry work in a commercial laundry setting. Key Responsibilities: •...

  • Licensed Clinical Psychologist

    3 weeks ago

    Kerrville, Texas, United States Deery Brothers Full time

    Deer Oaks: A Leader in Long Term CareDeer Oaks is a nationally recognized leader in the Long Term Care (LTC) geriatric field, providing psychological services since 1992. We contract with thousands of LTC facilities across the country and are seeking a Licensed Clinical Psychologist to join our esteemed organization.Role and ResponsibilitiesAs a Licensed...