IT System Manager

3 weeks ago


Norfolk, Virginia, United States Careers@Gov Full time
Job Title: IT System Manager

Are you a seasoned IT professional looking for a challenging role in a dynamic organization? We are seeking an IT System Manager to join our Data and Collaboration Platforms Division.

About the Role

The IT System Manager will be responsible for managing stakeholder relationships, solution business analysis and design, vendor contracting and management, governance, risk and compliance, project delivery and quality, and operations and maintenance, user support.

Key Responsibilities
  • Manage stakeholder relationships and ensure effective communication with business and technology stakeholders.
  • Design and deliver solutions that meet the needs of users through human, digital, and physical interactions.
  • Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT services.
  • Ensure compliance to ICT Governance policies and standards and carry out risk management for projects and products.
  • Plan and manage IT projects and ensure alignment of project to the business objectives within established scope, cost and schedule.
  • Manage and direct the day-to-day operations of IT services and lead incident response, investigation, and resolution effort.
Requirements
  • Bachelor Degree with preferably 8-10 years of relevant working experience in project management, business analysis and system operation.
  • Experience in project management, vendor management, incident management, problem management and release management.
  • Strong experience in managing business, IT and senior stakeholders.
  • Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
  • Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required.
  • Familiarity with Government Instruction Manual 8 will be an added advantage.
  • Good analytical skills, and able to mulit-task and deliver results in a timely manner.
  • Self-driven, creative and team-oriented person with good interpersonal and organizational skills, positive attitude and able to work under pressure.
  • Excellent technical troubleshooting skills.
  • Sound knowledge in coding languages, databases, application architecture, cloud technologies and IT security.
What We Offer

This is a 2-year contract position. As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.


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