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Bank Teller and Customer Support Professional

3 weeks ago

Darlington, Wisconsin, United States The Bank of New Glarus Full time
Join Our Team
The Bank of New Glarus is seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations department, you will be responsible for delivering exceptional customer service while ensuring accurate and efficient banking transactions.

This role involves handling various banking functions, including cash management, deposits, withdrawals, and account maintenance. You will work closely with our team to provide personalized support to customers, addressing their queries and concerns in a professional and courteous manner.

We are looking for a motivated and detail-oriented individual who can work effectively in a fast-paced environment. If you have excellent communication skills, a strong understanding of banking principles, and a passion for delivering outstanding customer experiences, we encourage you to apply.

Key Responsibilities:
- Provide top-notch customer service, responding to inquiries and resolving issues in a timely and professional manner
- Process banking transactions accurately and efficiently, adhering to company policies and procedures
- Maintain a high level of knowledge about bank products and services, making recommendations as needed
- Collaborate with colleagues to achieve team goals and objectives

Requirements:
- High school diploma or equivalent required; relevant experience in banking or customer service preferred
- Excellent communication and interpersonal skills, with the ability to work with diverse customers and colleagues
- Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage time effectively
- Proficiency in basic computer applications and bank software systems

Estimated Salary: $52,000 per year