AP Vendor Relations Specialist

6 days ago


Framingham, Massachusetts, United States Global Channel Management, Inc Full time

Job Summary:

Global Channel Management, Inc is seeking a highly skilled AP Vendor Relations Clerk to join our team. As a key member of our procurement department, you will be responsible for building and maintaining strong relationships with internal customers and vendors.

Key Responsibilities:

  • Submit IT equipment orders for procurement and collaborate with vendors to ensure transparency across all equipment purchases.
  • Provide internal customers with updates on their equipment orders and analyze equipment purchase data received from vendors to remediate mismatch errors using Excel reports.
  • Normalize large amounts of data in Excel and monitor vendor ticket queues to ensure adherence to contracted SLAs.
  • Develop and maintain strong relationships with internal customers and vendors, providing excellent customer service and a customer-first mentality.
  • Utilize strong time management and prioritization skills to hold self and others accountable for their deliverables and maintain a sense of urgency when following up on open issues.
  • Interpret business requests accurately, asking clarifying questions to ensure fulfillment without multiple cycles.

Requirements:

  • 5+ years of experience in AP Vendor Relations or a related field.
  • Oracle financials and ServiceNow experience.
  • Analysis experience, with the ability to look at datasets and tell stories.
  • Excellent Excel competency, with the ability to digest, analyze, reconcile, and manipulate large amounts of data.
  • Excellent customer service skills, with a high level of patience and a customer-first mentality.
  • Strong time management and prioritization skills, with the ability to hold self and others accountable for their deliverables.
  • Excellent listening and communication skills, both written and verbal.


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