Assistant Director of Interim Housing Operations

2 days ago

North Hollywood, United States LA Family Housing Full time
Job Title: Assistant Director of Interim Housing

LA Family Housing is seeking an experienced and dedicated professional to serve as the Assistant Director of Interim Housing. This role will be responsible for overseeing the program operations of LA Family Housing's Interim Housing programs, providing direct supervision and support to program managers, and ensuring the delivery of high-quality services to our clients.

Key Responsibilities:
  • Oversee program operations, including staffing, budgeting, and contract management
  • Provide direct supervision and support to program managers, addressing HR concerns and developing staff
  • Ensure compliance with program standards, enhancing policies and procedures
  • Manage program budgets, expenses, and financial stability
  • Oversee program occupancy and utilization across multiple sites
  • Coordinate service delivery, incident response, and program infrastructure
  • Evaluate program performance, identify staff and program needs
  • Conduct contract outcome assessments, service delivery reviews, and quality assurance
  • Collaborate with Asset Management and FMO for facility maintenance and compliance
  • Provide technical assistance to housing partners and sub-contractors
  • Address staff retention and satisfaction, implement development initiatives
  • Serve as a point of contact with funders and lead audit preparations
  • Coordinate with Community Engagement Programs for volunteer and donation resources
  • Respond to after-hours crisis calls and manage incidents as needed
  • Analyze incident reports, develop tools to reduce incidents
  • Offer crisis intervention and de-escalation support
  • Attend relevant meetings and generate necessary reports
Requirements:
  • Master's in Social Work (MSW) or Masters in Family Therapy (MFT) (preferred)
  • Minimum of three (3) years of social service experience
  • Minimum of two (2) years' experience in program supervision; knowledge of homeless populations and services, government assistance programs, employment, housing placement, mental health, recovery services, case management procedures, grant writing, public and private funding, contract and fiscal management
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Chance to make a meaningful difference in the lives of our clients

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