Housekeeping Attendant

3 days ago


Scottsdale, Arizona, United States HCW Management Consultants LLC Full time

Job Summary

The Housekeeping Attendant is responsible for maintaining the cleanliness and appearance of the hotel's public areas. This includes daily cleaning and maintenance of assigned areas, setting up and maintaining complimentary hotel lobby functions, and delivering service items to guest rooms upon request from the front desk.

Key Responsibilities

  • Comply with HCW Hospitality standards and regulations to ensure safe and efficient hotel operations.
  • Clean and buff floors daily according to hotel standards.
  • Shampoo carpets and furniture as needed according to hotel standards.
  • Clean public restrooms and ensure maintenance on a regular basis.
  • Handle luggage assistance requests at check-in and check-out in a friendly and efficient manner.
  • Practice safe work habits to ensure safety to guests, fellow associates, and self.
  • Handle lost and found items according to HCW Hospitality standards.
  • Turn in all keys and assignment sheets to the Housekeeping or Front Office at the end of the shift.
  • Complete daily assignment checklists and submit to supervisors at the end of the day.
  • Perform other tasks and jobs as assigned by supervisors or managers.

Requirements

  • High School diploma or equivalent and/or experience in a hotel or related field preferred.
  • Valid driver's license for the applicable state and an acceptable Motor Vehicle Driving record.
  • Ability to convey information and ideas clearly.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to work well in stressful, high-pressure situations.
  • Ability to maintain composure and objectivity under pressure.


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