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Inbound Operations Expert

2 months ago

Los Angeles, California, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life by caring for our communities, investing in the places we live, work, and play. We prioritize relationships, fuel growth opportunities, and succeed as one Target team.

About the Role

The Inbound Operations Expert plays a critical role in ensuring a consistent experience for our guests by leading inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all General Merchandise (GM) areas of the store. This team member leads Food & Beverage and Food Service, providing a fresh and food-safe experience. Experts enable efficient delivery to our guests by owning pick, pack, and ship fulfillment work.

Key Responsibilities
  • Create a welcoming experience by authentically greeting all guests
  • Observe and quickly understand whether a guest needs assistance or wants to interact, following body language and verbal clues to tailor your approach
  • Engage with guests in a genuine way, asking questions to better understand their specific needs
  • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
  • Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
  • Execute a detailed, accurate, and efficient sorting operation, including all unload schedule times
  • Stock, backstock, and zone product on sales floor
  • Maintain sales floor instocks for GM categories
  • Operate power equipment only if certified and partner with leader if certification is needed
  • Work with accuracy and attention to detail
  • Manage all defectives and handle environmentally sensitive (ESIM) items in compliance with applicable laws and regulations
  • Demonstrate a culture of ethical conduct, safety, and compliance
  • Work in a safe manner at all times to benefit yourself and others, identify and correct hazards, comply with all safety policies and best practices
  • Support guest services such as back-up cashier, order pick up (OPU), and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
  • All other duties based on business needs
Requirements
  • Must be at least 18 years of age or older
  • Welcoming and helpful attitude toward guests and other team members
  • Learn and adapt to current technology needs
  • Work both independently and with a team
  • Resolve guest questions quickly on the spot
  • Attention to detail and follow a multi-step process
What We Offer

We are an awesome place to work and care about our teams. We offer a range of benefits, including flexible work schedules, opportunities for growth and development, and a safe and inclusive work environment.