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Event Sales Customer Support Specialist

2 months ago

New York, New York, United States Monstera Talent Ltd Full time
Career Opportunity

Position: Customer Service Assistant with a Focus on Event Sales

Location: New York, NY

Job Type: Full-time, On-site

Compensation: Competitive weekly salary

We are pleased to offer an exciting opportunity for a Customer Service Assistant with a specialization in event sales to contribute to our organization. In this role, you will play a vital part in attracting and retaining clients by engaging with them and presenting our products and services at various events. Your contributions will significantly influence our company's success and growth.

Key Responsibilities:

  • Interact with clients to enhance event sales and promote our offerings.
  • Actively seek new clients while ensuring exceptional service to existing ones.
  • Respond to client inquiries through various communication channels efficiently.
  • Resolve client issues effectively and promptly.
  • Process orders and manage returns accurately.
  • Keep comprehensive and up-to-date client records.
  • Meet or surpass targets for client satisfaction and sales outcomes.

Required Qualifications:

  • Must be available to work at our New York office.
  • Excellent verbal and written communication skills.
  • Basic IT proficiency.
  • Ability to work independently as well as collaboratively.
  • Strong problem-solving skills.
  • Demonstrated work ethic and a commitment to achieving goals.

Additional Information:

We are committed to fostering diversity and inclusivity and encourage candidates from all backgrounds to apply. We seek individuals who demonstrate qualities such as initiative, teamwork, and innovation.

If you are enthusiastic about making a difference in event sales and client engagement, we welcome your application.

Shortlisted candidates will be contacted for an interview. We look forward to your interest in this opportunity.