Help Desk Professional
3 weeks ago
Mass Markets is seeking a Help Desk Professional to provide exceptional customer service and support. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a passion for delivering high-quality results.
Key Responsibilities:Salary:$45,000 - $60,000 per year
Key responsibilities include resolving customer inquiries, documenting interactions, and collaborating with internal teams to ensure seamless issue resolution.
Work Environment:This role offers a dynamic work environment with opportunities for growth and development, along with a competitive salary range and comprehensive benefits package.
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Help Desk Professional
4 weeks ago
Dallas, Texas, United States Teamware Solutions Full timeTechnical Requirements:The successful candidate for this Help Desk Professional role must have a solid understanding of computer software, operating systems, hardware, and networking concepts. They should also possess proficiency in tools like Service Now, Active Directory, and Microsoft 365.About the Job:This is an exciting opportunity to provide...
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Help Desk Analyst
6 days ago
Dallas, Texas, United States Trinity Consultants Full timeJoin Our TeamTrinity Consultants is seeking a highly motivated and organized Help Desk Analyst to join our IT team. As a Help Desk Analyst, you will be responsible for providing technical support to our employees, troubleshooting hardware and software issues, and ensuring that our systems are running efficiently.Duties and Responsibilities:Providing...
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Help Desk Representative
5 days ago
Dallas, Texas, United States Mass Markets Full timeJob Overview:We are looking for an experienced Help Desk Representative to join our Help Desk Team at Mass Markets. As a Help Desk Representative, you will be the first point of contact for our customers, providing assistance and resolving issues via phone, email, or chat. Your primary goal will be to deliver exceptional customer service, ensuring that...
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Help Desk Manager
22 hours ago
Dallas, Texas, United States Collabera Full time**Join Our Team:**We are seeking a Help Desk Manager to join our team at Collabera. As a key player in our operations, you will be responsible for delivering exceptional customer service, managing incoming calls and work requests, and collaborating with our patient transportation team.Key Responsibilities:Manage Help Desk Operations: Oversee the help desk,...
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Help Desk Specialist
3 weeks ago
Dallas, Texas, United States Alpha Star Enterprises llc Full timeAlpha Star Enterprises LLC is seeking a Help Desk Specialist to join our team. This role involves providing exceptional customer service by answering phone calls, responding to emails, and resolving technical issues in a timely manner.The estimated salary for this position is around $48,000 - $58,000 per year, based on location and industry standards. Our...
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IT Help Desk Associate
6 days ago
Dallas, Texas, United States DMI Full timeWe are looking for an experienced IT Help Desk Associate to join our team in Dallas, TX.About the CompanyDMI is a leading global provider of digital services working at the intersection of public and private sectors.We provide on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other...
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Help Desk Specialist
4 days ago
Dallas, Texas, United States Trinity Consultants Full timeCompany OverviewWe are Trinity Consultants, a dynamic and rapidly growing Environmental Consulting company based in the Dallas area. We are seeking a highly skilled and dedicated IT Help Desk Support Technician to join our team on a full-time basis.
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Help Desk Specialist
6 days ago
Dallas, Texas, United States Trinity Consultants Full timeJob SummaryWe are seeking a Help Desk Specialist to join our team at Trinity Consultants. The successful candidate will provide technical support and assistance to our staff, focusing on user account management, technical support, and help desk tickets.Key Responsibilities:User Account Management: Creating and managing user accounts, resetting passwords, and...
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Help Desk Operations Specialist
4 days ago
Dallas, Texas, United States Insight Global Full timeJob Overview:As a Help Desk Operations Specialist at Insight Global, you will be responsible for delivering exceptional technical support to external clinicians and internal staff.Key Responsibilities:Engage with customers through ticketing systems, phone, and emailTroubleshoot and resolve complex technical issuesCollaborate with teams to resolve escalated...
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Help Desk Support Specialist
4 weeks ago
Dallas, Texas, United States ValorVIP Full timeAbout ValorVIPWe're a leader in customer experience and digital transformation, helping businesses like yours succeed in today's competitive market.">As a Help Desk Support Specialist, you'll play a vital role in ensuring our clients receive top-notch support and guidance. You'll be the go-to expert for troubleshooting complex issues, providing creative...
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Senior Help Desk Director
4 days ago
Dallas, Texas, United States Addison Group Full timeJob DescriptionWe are seeking a Senior Service Desk Manager to lead our service desk team and deliver exceptional IT support services. The ideal candidate will have 7+ years of experience in IT service desk management or support roles, with 3+ years in leadership.Responsibilities:Lead the Service Desk Team:Lead, mentor, and develop the service desk team,...
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Help Desk Operations Lead
3 weeks ago
Dallas, Texas, United States Smile Doctors Full timeSalary:$123,000 per year, including a competitive base salary, medical, dental, vision and life insurance, short and long-term disability coverage, 401(k) plan, and 3 weeks paid time off in your first year + paid holidays.Job Description:The Sr. Manager, Help Desk provides technical and personnel leadership support for clinics, support centers, and call...
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Help Desk Associate Manager
3 weeks ago
Dallas, Texas, United States Mass Markets Full timeWe are looking for a highly skilled Help Desk Associate Manager to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for providing exceptional support to customers through various channels, including phone, email, and chat.About the RoleThis is a full-time position that requires a strong focus on customer...
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Help Desk Support Specialist
3 weeks ago
Dallas, Texas, United States PSG Global Solutions Careers Full timeAbout the RoleThis Help Desk Support Specialist position requires excellent communication and problem-solving skills to provide top-notch customer service. As a key member of our team, you will be responsible for resolving customer issues, escalating complex cases, and maintaining accurate records of interactions.Key ResponsibilitiesRespond to customer...
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Front Desk Professional
3 weeks ago
Dallas, Texas, United States Accor Hotels Full timeJob Title:Front Desk AgentAbout the Role:We are seeking a highly skilled and courteous Front Desk Agent to join our team at Fairmont Dallas. As a key member of our front office staff, you will be responsible for providing exceptional guest service, ensuring seamless check-ins and check-outs, and handling all front desk operations.Key...
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Help Desk Professional
4 days ago
Dallas, Texas, United States HiOperator Full time**HiOperator: A Leader in Customer Service InnovationAt HiOperator, we're pushing the boundaries of customer service excellence by harnessing the power of technology and human ingenuity. Our mission is to elevate the customer experience by providing agents with exceptional tools, empowering them to deliver outstanding results. We're a tight-knit team that...
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Front Desk Professional
4 days ago
Dallas, Texas, United States Texas Health Heart & Vascular Specialists - TR Full timeAbout the Role:We are seeking a skilled and experienced Scheduler to join our team at Texas Health Heart & Vascular Specialists. In this role, you will be responsible for providing exceptional patient service, scheduling appointments, and maintaining accurate records. If you possess strong front desk and receptionist skills, experience working in a clinical...
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Help Desk Professional
3 weeks ago
Dallas, Texas, United States Sourcepass Full timeKey ResponsibilitiesPhone Calls: Answer incoming calls, enter tickets into our database, and document all interactions.Emails: Respond to client emails, create new tickets, and update existing ones as needed.Filing: Maintain accurate and up-to-date files, both physical and digital.Data Entry: Process data entry tasks as assigned by management.Outbound...
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Help Desk Technical Support Specialist
3 days ago
Dallas, Texas, United States UT Southwestern Medical Center Full timeWhy UT Southwestern?UT Southwestern Medical Center is a world-renowned medical and research institution, committed to excellence, innovation, and teamwork. We strive to provide the best possible care, resources, and benefits for our valued employees. As a leading healthcare provider in Dallas-Fort Worth, Texas, we invest in our team members with...
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Front Desk Professional
4 weeks ago
Dallas, Texas, United States Marriott International Inc Full timeJob DescriptionThe Guest Experience Expert is a key member of our front desk team, responsible for delivering exceptional customer service to our guests. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesRespond to guest inquiries and resolve issues...