Donor Relations and Operations Manager

6 days ago

Washington, United States Health and Environmental Sciences Institute (HESI) Full time
Donor Relations and Operations Manager

Are you passionate about supporting a nonprofit organization that creates science-based solutions for a safer, more sustainable world? We're seeking a highly skilled Donor Relations and Operations Manager to join our team at the Health and Environmental Sciences Institute (HESI).

Key Responsibilities:
  • Donor Management: Manage key facets of donor stewardship, including processing annual donor invoices, maintaining lists of key contacts in donor organizations, fulfilling payment-related donor information requests, and working with HESI leadership and management staff to address other donor-related reporting as assigned.
  • Annual Member Outreach: Lead annual member outreach activities to donors through dissemination of customized HESI Sponsorship reports as prepared by the HESI Scientific Staff.
  • Database Management: Maintain member information in the Constant Contact database.
  • Reporting and Analysis: Report to Executive Director/Deputy Director on trends in donor composition.
  • Grant Management: Assist the Associate Director for Program Development & Resourcing in tracking of grants and grant-related contracts.
Operational Management:
  • Financial Support: Work directly with HESI's finance department and legal department to support HESI operations and the annual organizational financial audits and other compliance requirements.
  • Communication and Logistics: Support the Executive Director in disseminating communications and requests to the HESI Board of Trustees and broad HESI membership. This includes engaging directly with members of HESI's global Board of Trustees to communicate logistical and administrative needs, scheduling and providing logistical support for Board-related events and activities.
  • System Enhancement: Identify opportunities to enhance and streamline internal systems to support the work of the organization.
  • Vendor Management: Manage organization-wide vendor contracts, payment, and financial transactions.
  • Event Support: Lead logistical support for events, meetings, and conferences for HESI and its programs on an as needed basis. This may include coordinating banquet event orders (BEOs), and providing onsite logistical support, and assisting with booking guest travel for events.
  • Adaptability and Discretion: Adhere to strict deadlines for completion of all assigned work. Exercise a high degree of judgment and discretion while collaborating with leaders and staff throughout the organization.
Requirements:
  • Familiarity with Nonprofit Management: Familiarity with nonprofit member and donor management a plus.
  • Education and Experience: Bachelor's degree or equivalent experience required, with a minimum of 3+ years of work experience involving increasing responsibilities in a related field or discipline such as project management, donor relations, grant management, membership management, nonprofit administration, or similar.
  • Technical Skills: Proficiency with the Windows environment and MS Office suite, along with experience using databases like Constant Contact and PN3 (AR/AP) preferred.
  • Adaptability and Creativity: Ability to quickly learn and adapt to new software and technologies as needed. Proven track record of strategic and creative approaches to tasks.
  • Leadership and Collaboration: Demonstrated ability to lead and manage multiple, concurrent projects with strong organizational skills, setting priorities, and meeting tight deadlines in a dynamic environment. Flexible and adaptable to shifting priorities and new tasks, with a proactive approach to managing change.
  • Communication and Customer Service: Self-motivated and able to work well with and through others, having a strong commitment to customer service. Strong attention to detail and superior verbal, writing, and proofreading skills.
  • Travel: Ability to travel domestically or internationally.
About HESI:

At HESI, we're dedicated to creating science-based solutions for a safer, more sustainable world. We believe in the power of collaboration and are committed to engaging scientists from academia, government, industry, clinical practice, research institutes, and NGOs to address global health and environmental challenges. Our mission is to create a collaborative environment where scientists can come together to find solutions that improve health and environmental safety.

We're looking for a highly skilled Donor Relations and Operations Manager to join our team and help us achieve our mission. If you're passionate about supporting a nonprofit organization that creates science-based solutions for a safer, more sustainable world, we encourage you to apply for this exciting opportunity.

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