Clinical Research Center Receptionist

2 weeks ago


Secaucus, New Jersey, United States Frontage Laboratories Full time
Job Overview

We are seeking a dedicated Receptionist/Recruiter to manage front desk operations at our Clinical Research Center. This role is essential in maintaining a professional and organized environment, ensuring smooth daily operations.

Key Responsibilities:
  • Front Desk Management: Serve as the primary point of contact for visitors, including research participants, ensuring efficient sign-in and sign-out processes.
  • Communication: Effectively interact with study volunteers, sponsors, vendors, and other stakeholders, directing calls to the appropriate departments.
  • Appointment Coordination: Maintain the appointment calendar, arrange travel and lodging, and prepare business correspondence and reports.
  • Document Management: Edit and respond to inquiries, ensuring compliance with departmental policies and procedures.
  • Meeting Support: Record minutes and summarize discussions for distribution.
  • Recruitment Assistance: Actively participate in the screening and enrollment of study subjects.
  • Interpersonal Skills: Exhibit strong interpersonal abilities, adaptability, and teamwork in a dynamic environment.
  • Protocol Familiarity: Understand basic eligibility criteria and study procedures to effectively communicate with potential participants.
Qualifications:

The ideal candidate will possess:

  • A minimum of a high school diploma; an associate degree is preferred.
  • A medical background is essential.
  • 3-5 years of experience in a receptionist role within a healthcare or research setting.
  • Proficiency in MS Word, Excel, and PowerPoint, with advanced computer skills.
  • Experience in database management and record maintenance.
  • Bilingual skills in English and Spanish are advantageous.

Frontage Laboratories Inc. is committed to equal employment opportunities. All qualified candidates will be considered without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or disability.



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