Busser - EM

We are a guest-first and team-focused organization that has a successful track record of revitalizing iconic brands and driving value for all stakeholders.

We are seeking a Busser - EM to join our team at Eddie Merlot's. As a Busser, you will play a key role in delivering superior guest service and ensuring that every guest receives outstanding hospitality.

• Set and reset dining room tables, refill water glasses, and serve bread.
• Restock clean plates, silverware, and glassware.
• Respond to guest needs and partner with Servers, Bartenders, and other team members to ensure exceptional service.
• Complete and pass required training modules.
• Communicate with manager to understand reservations, guest flow, large parties, and special event needs.
• Set up station and dining room in accordance with standard procedures.
• Maintain an assigned dining room section, but be available to help in other sections as needed.
• Bake bread and serve it to guests.
• Keep water glasses filled and follow standards for table maintenance and removal of dishes, glassware, and silverware.
• Correctly package take-home items and deliver them to guests.
• Thank guests for dining with us and invite them to return.
• Bus, set, and re-set tables according to specifications.
• Perform side duties, closing duties, and other related duties as assigned by Manager(s).
• Maintain service stations in a clean and orderly manner throughout the shift.
• Be knowledgeable about Eddie Merlot's and provide basic information to guests.
• Follow Eddie Merlot's policies, procedures, standards, and performance expectations, as well as applicable laws and regulations related to liquor, food handling, sanitation, and safety at all times.
• Communicate information regarding guest requests or complaints and ideas for improvement to Managers.
• May be scheduled to work meetings, banquets, and special events.
• Maintain a good team-work environment by willingly assisting other team members with their station duties and sidework when there is a need and/or when available.

• Meet state age requirement for the position.
• High school diploma or GED preferred.
• Must be able to read and communicate in English clearly and effectively.
• Prefer prior restaurant, fine dining, or customer service experience.
• Professional attire and appearance in keeping with restaurant standards.
• Understanding of dining room service procedures, safety, sanitation, and food handling procedures preferred.
• Must have professional communication and social skills appropriate for guests.
• Must be self-motivated and able to work calmly and effectively under pressure.
• Strong team-work orientation, well organized, able to take direction from others.
• Able to work a flexible, part-time schedule including evenings, weekends, and holidays.

• Able to stand for 4 or more hours at a time.
• Able to lift and carry 35 pounds on a regular basis and 50 pounds occasionally.
• Able to lift and carry loaded trays and move tables and chairs.
• Physical ability to grasp, stoop, reach, balance, move tables, and perform similar job-related movements.