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Sales Operations Specialist
2 months ago
Len the Plumber LLC is seeking a dedicated HVAC Sales Coordinator to effectively manage and prioritize leads generated through various channels. This role is essential in maximizing sales opportunities and enhancing revenue streams.
Key Responsibilities:
- Collaborate with technicians to identify and set sales leads.
- Ensure a smooth transition of leads from technicians to Comfort Consultants.
- Engage with customers to prioritize leads and collect relevant information for the sales team.
- Strategically prioritize sales calls and allocate Comfort Consultants based on operational needs.
- Develop and schedule reports for the dispatch team to optimize lead management.
- Monitor and analyze results of sales calls and outstanding opportunities.
- Follow up promptly on unsold opportunities to convert them into sales.
- Cultivate strong client relationships, negotiating and closing deals effectively.
- Establish rapport with customers to recommend suitable products and services.
- Maintain an accurate and comprehensive customer database.
Qualifications:
- Strong multitasking abilities with attention to detail and prioritization skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook.
- Previous customer service experience is advantageous.
- Familiarity with ServiceTitan is preferred but not mandatory.
Experience/Education:
- High school diploma or equivalent experience.
- Sales experience is a plus.
Compensation:
- Based on experience.
Benefits:
- Competitive dental, vision, and healthcare plans.
- 401(k) matching.
- Short-term and long-term disability coverage.
- Life insurance.
PTO:
- Paid holidays.
- Employee Assistance Program (EAP).
Disclaimer:
The job description provided is not exhaustive of all responsibilities, skills, efforts, or working conditions associated with this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of the job.
EOE
