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HVAC/R Service Manager
2 months ago
CoolSys - Refrigeration and HVAC Systems is seeking a highly skilled Service Manager - HVAC/R to lead our team in delivering exceptional service to our customers. As a key member of our management team, you will be responsible for managing the service portfolio for assigned branches, forecasting manpower requirements, and ensuring customer satisfaction.
Key Responsibilities:- Manage the service portfolio for assigned branches, ensuring timely completion of customer calls and adherence to customer rules.
- Forecast manpower requirements and prioritize customer calls to ensure efficient dispatch.
- Oversee the procurement of parts and supplies, maintaining a well-stocked inventory to minimize downtime.
- Develop and maintain long-term relationships with customers and subcontractors, ensuring their expectations are met.
- Manage and maintain fleet, parts, and materials inventory, resolving discrepancies or problems in a timely manner.
- 10+ years of experience in refrigeration/HVAC service, commercial construction, or a related industry, with previous managerial experience.
- Knowledge of commercial refrigeration and HVAC principles and practices, including service hour estimation, labor forecasting, and multiple disciplines involved in area of responsibility.
- Proficiency in understanding and managing P&L, with demonstrated business acumen.
- Excellent verbal and written communication skills, with the ability to lead and motivate a team.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and dynamic work environment.
CoolSys - Refrigeration and HVAC Systems is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.