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HVAC/R Service Manager

2 months ago


Hillsboro, United States CoolSys - Refrigeration and HVAC Systems Full time
Service Manager - HVAC/R

CoolSys - Refrigeration and HVAC Systems is seeking a highly skilled Service Manager - HVAC/R to lead our team in delivering exceptional service to our customers. As a key member of our management team, you will be responsible for managing the service portfolio for assigned branches, forecasting manpower requirements, and ensuring customer satisfaction.

Key Responsibilities:
  • Manage the service portfolio for assigned branches, ensuring timely completion of customer calls and adherence to customer rules.
  • Forecast manpower requirements and prioritize customer calls to ensure efficient dispatch.
  • Oversee the procurement of parts and supplies, maintaining a well-stocked inventory to minimize downtime.
  • Develop and maintain long-term relationships with customers and subcontractors, ensuring their expectations are met.
  • Manage and maintain fleet, parts, and materials inventory, resolving discrepancies or problems in a timely manner.
Requirements:
  • 10+ years of experience in refrigeration/HVAC service, commercial construction, or a related industry, with previous managerial experience.
  • Knowledge of commercial refrigeration and HVAC principles and practices, including service hour estimation, labor forecasting, and multiple disciplines involved in area of responsibility.
  • Proficiency in understanding and managing P&L, with demonstrated business acumen.
  • Excellent verbal and written communication skills, with the ability to lead and motivate a team.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.

CoolSys - Refrigeration and HVAC Systems is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.