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Service & Engagement Executive Team Leader

2 months ago

Streamwood, Illinois, United States Target Full time
About the Role

We are seeking a highly skilled and experienced Service & Engagement Executive Team Leader to join our team at Target. As a key member of our leadership team, you will be responsible for driving guest service excellence and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Lead a team of Guest Advocates and Service and Engagement Leaders to deliver exceptional guest service and exceed sales goals.
  • Develop and implement strategies to drive sales growth, improve guest satisfaction, and increase loyalty.
  • Manage staffing levels, talent development, and performance management to ensure a high-performing team.
  • Collaborate with cross-functional teams to drive business results and achieve company objectives.
  • Stay up-to-date on industry trends, competitor activity, and market conditions to inform business decisions.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
  • 4-year degree or equivalent experience in a related field.
  • Strong leadership and management skills, with a proven track record of driving business results.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
  • Strong business acumen, with a deep understanding of retail operations, sales, and marketing.
  • Ability to adapt to changing business needs and priorities.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven leader who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.