Executive Team Leader

2 weeks ago


Streamwood, Illinois, United States Target Full time
About This Role

We are seeking a highly skilled and experienced Service & Engagement Executive Team Leader to join our team at Target. As a key leader, you will be responsible for driving guest service excellence and delivering exceptional results in a fast-paced retail environment.

Key Responsibilities
  • Lead a team of Guest Advocates and Service & Engagement Leaders to deliver exceptional guest service and drive sales growth.
  • Develop and implement strategies to drive guest engagement, problem-solving, and resolution.
  • Manage department sales trends, inventory management, guest shopping patterns, pricing, and promotions strategies to drive business results.
  • Recruit, select, and talent manage hourly team members and leaders to deliver service and sales goals.
  • Drive a culture of accountability through clear expectations and performance management.
  • Anticipate and respond to guest needs, ensuring a seamless and hassle-free shopping experience.
  • Collaborate with cross-functional teams to drive business results and achieve company goals.
Requirements
  • 4-year degree or equivalent experience.
  • Strong interpersonal and communication skills.
  • Strong business acumen and ability to analyze data to drive business decisions.
  • Ability to manage conflict, lead, and hold others accountable.
  • Relate well with and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision making, financial, and quantitative analysis.
  • Ability to learn and adapt to current technology needs.
  • Manage workload and prioritize tasks independently and with a team.
What We Offer

As a Service & Engagement Executive Team Leader at Target, you will have the opportunity to work in a dynamic and fast-paced environment, driving guest service excellence and delivering exceptional results. We offer a competitive salary, comprehensive benefits, and opportunities for career growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual with a passion for guest service, we encourage you to apply for this exciting opportunity.



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