Senior Financial Aid Quality Assurance Specialist

6 days ago


Provo, Utah, United States Unitek Learning Full time
Job Summary

We are seeking a highly skilled Senior Financial Aid Quality Assurance Representative to join our team at Unitek Learning. As a key member of our financial aid department, you will play a critical role in ensuring the accuracy and compliance of our financial aid processes.

Key Responsibilities
  • Conduct thorough reviews of financial aid files to ensure compliance with Title IV regulations
  • Monitor and report on file review reject and approval rates
  • Investigate and resolve transfer monitoring alerts and COD rejects
  • Stay up-to-date with regulatory changes and attend relevant trainings
  • Organize student files for annual SFA audits
  • Provide exceptional customer service to financial aid departments across our campuses
  • Assist with Cal Grant eligibility review and reporting
  • Support corporate financial aid projects as needed
Requirements
  • 5 years of experience in financial aid or a related field
  • Associate degree in a relevant field or equivalent experience
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office applications
  • Ability to effectively communicate complex information to others
  • Expert knowledge of Title IV regulations
  • Cal Grant expertise
What We Offer
  • Competitive hourly rate starting at $30
  • Medical, dental, and vision benefits
  • 2 weeks' vacation per year, increasing with years of service
  • 12 paid holidays and 2 floating holidays
  • 401K with company match
  • Company-paid life insurance
  • Leadership development and training opportunities
  • Tuition assistance and forgiveness


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