Quality Assurance Manager

1 month ago


Provo, Utah, United States RPC Company Full time
Job Summary

We are seeking a highly skilled Quality Assurance Manager to join our team at RPC Company. As a key member of our operations team, you will be responsible for leading and executing strategies to enhance quality and operational efficiency.

Key Responsibilities
  • Develop and implement quality processes to meet internal and customer requirements.
  • Drive initiatives to improve quality, cost, efficiency, and morale using data.
  • Manage customer complaints through root cause analysis and resolution.
  • Ensure product release conforms to customer specifications.
  • Coordinate onboarding for new customers and suppliers.
  • Manage site quality systems, including audits, SOPs, and non-conformance investigations.
  • Perform root cause analysis for product failures.
  • Work with suppliers on quality issues.
  • Write technical documents and report quality metrics.
  • Oversee the disposition of rejected materials.
  • Maintain ISO9001 compliance and manage audits.
Requirements
  • Strong leadership and communication skills.
  • Ability to analyze data and drive process improvements.
  • Experience with quality management systems and ISO9001.
  • Strong technical writing skills.
About RPC Company

RPC Company is a leading provider of [industry/service]. We are committed to delivering high-quality products and services to our customers.



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