IT Operations Manager

2 days ago


Carlsbad, United States K2 Staffing, LLC Full time
Job Title: IT Operations Manager

Our client, a leading commercial construction general contractor, is seeking an experienced IT Operations Manager to oversee the design, implementation, and support of all lines of business systems. The ideal candidate will ensure alignment with organizational goals and provide exceptional leadership to the technical operations team.

Key Responsibilities:
  • Design and implement all lines of business systems to meet organizational goals
  • Oversee helpdesk support operations and manage the team to ensure prompt responses to employee questions and problems
  • Manage the IT infrastructure, including systems administration, governance, and disaster recovery
  • Provide planning, forecasting, and financial analysis for all business initiatives
  • Ensure business continuity of all information systems and technology
  • Direct and manage helpdesk support operations, including task assignment and direction, workload planning, and support coordination
  • Mentor and develop team members to foster trusting relationships and develop the next generation of leaders
Requirements:
  • Critical thinking and problem-solving capabilities
  • Ability to communicate effectively in technical and non-technical communities
  • Exceptional organizational skills and project management experience
  • Capable of driving implementations and strategic plans forward
  • Solutions and results orientation
  • Ability to lead implementation projects and technology management
  • Experience with Business Intelligence and database reporting tools

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