Sales and Front Desk Coordinator

18 hours ago


Far Rockaway, New York, United States Camp Bow Wow Full time
Role Overview

As a Sales/Front Desk Receptionist at Camp Bow Wow Rockaway, you will be responsible for delivering exceptional customer service, promoting our services, and ensuring a seamless experience for our clients and their pets.

Key Responsibilities
  • Welcome and assist customers with a friendly and professional demeanor, ensuring a positive experience from entry to exit.
  • Manage dogs as they transition from the front desk to the play areas, handling them with care and attention.
  • Promote and sell our services, including upselling add-on services to enhance the customer's experience.
  • Handle multiple phone lines, process check-ins, and manage cash and credit transactions with accuracy.
  • Maintain a clean and organized workspace, including assisting with cleaning up after the dogs.
  • Provide exceptional customer service, addressing client inquiries and concerns efficiently and professionally.
  • Thrive in a fast-paced environment, remaining composed and effective even during busy times.
Requirements
  • Proven experience in customer service, sales, or cashier roles, which will influence compensation.
  • Strong interpersonal skills with the ability to build rapport with customers and their pets.
  • Detail-oriented with the ability to multitask and cross-sell additional services, such as training and grooming.
  • Excellent communication skills, both with customers and team members.
  • A genuine love for dogs is essential; previous experience with animals is a plus but not required.
Benefits

Full-time employees will be eligible for a comprehensive Health Benefits Program starting in 2024.



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