Omni Service Operations Manager
6 days ago
Overview
">This role contributes to the customer experience by supporting omni service processes, ensuring seamless order fulfillment and maintaining high fill rates.
">Salary: Starting from $19.20/Hr.
">About the Role
">The Omni Service Specialist is responsible for picking, packing, and shipping online customer orders, fulfilling in-store and curbside pickup orders, and transferring product back to the warehouse.
">Key Responsibilities
">- Strategically process order queues and daily workloads to prevent backlog, limit cancellations, maintain proper customer touchpoints, and prioritize fulfillment of expedited orders
- Maintain standards through the use of proper packaging to exceed customers' product expectations
- Effectively utilize store technology to ensure a seamless omni-channel shopping experience for customers
Requirements and Qualifications
">- Ability to work flexible hours to meet the needs of the store's omni channel demand
- Proven track record in leading operational processes and achieving measurable results
- Eagerness to learn and grow within the organization
Benefits
">URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings, and much more.
">Equal Employment Opportunity Statement
">URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.
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