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Computer Systems Support Specialist
1 month ago
Job Summary: We are seeking a skilled Computer Systems Support Specialist to join our team at PC Station. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers, troubleshooting and resolving technical issues, and maintaining our IT infrastructure.
Key Responsibilities:
- Apply diagnostic techniques to identify problems and recommend solutions
- Troubleshoot hardware, software, and network related issues
- Assist users with data migrations and provide public folder management support
- Maintain and develop IT related procedures to support our customers
Requirements:
- Minimum of 6 months of IT experience
- Strong troubleshooting skills, analytical and problem-solving skills
- Ability to multi-task and work with others to resolve IT related issues
- Knowledge of current Microsoft supported Windows operating systems
- Intermediate to advanced level skills in Microsoft Office software suite
Physical Demands: Must be able to lift up to 75 pounds, stand and walk for prolonged amounts of time, twist, bend, and squat periodically.