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Client Relations Specialist

2 months ago

Lee's Summit, Missouri, United States Storm Restorations Of America Full time
Job Overview

Salary: $20 per hour plus Commission

Storm Restorations of America, a leading roofing enterprise in the United States, is in search of driven Client Representatives to enhance our workforce.

About Us:
Founded in Missouri, Storm Restorations of America has expanded significantly and now encompasses over five local roofing entities, including The Micham Roofing Company, Hunter Roofing, Ivey Roofing, JG Contracting, and Rain Away Gutters. Our organization has been dedicated to serving Missouri since 1972, specializing in the insurance restoration sector by offering complimentary roof assessments to homeowners affected by severe weather.

Key Responsibilities:

  • Conduct thorough inspections on aging and storm-damaged roofs.
  • Inform clients about our offerings and services.
  • Foster strong customer relationships while generating new business leads to boost revenue.
  • Oversee the sales process and set clear expectations for the restoration journey, including managing insurance deductibles and supervising the construction phase.
  • Follow up with past clients to ensure satisfaction with completed work.

What We Provide:

  • Four weeks of extensive training, featuring hands-on experience, personalized mentorship, and field canvassing.
  • Opportunities for rapid career advancement with continuous professional development.
  • Compensation of $20 per hour with unlimited earning potential through uncapped commissions.
  • Comprehensive benefits package, including medical, vision, dental, and 401k.
  • Paid time off and holidays.
  • A supportive work culture that emphasizes persistence, accountability, communication, organization, improvement, and overall employee satisfaction.

Qualifications:

  • Ability to generate leads through networking, canvassing, and outreach.
  • Self-driven with a strong ambition to excel.
  • Receptive to coaching and constructive feedback.
  • Excellent communication and interpersonal skills.
  • Proven ability to build rapport and trust with homeowners.
  • Comfortable engaging with residents in various neighborhoods.
  • Capable of climbing ladders and accessing roofs of diverse configurations.
  • Exceptional organizational skills.

Note: The majority of the work is conducted in the field, although some office presence is required.