IT Support Specialist
4 weeks ago
Job Summary:
The City of Lee's Summit, MO is seeking a highly skilled IT Support Specialist to join our dynamic team. As an IT Support Specialist, you will provide technical and functional support to City employees in the analysis, design, installation, and implementation of Department and Enterprise Business Systems.
Key Responsibilities:
- Diagnose application anomalies and implement recommended fixes.
- Manage the migration and upgrades for assigned software applications and databases.
- Manage vendor relationships, vendor contracts, and maintenance budgets for all support applications.
- Work alongside Police technical staff to troubleshoot issues and review possible solutions.
- Perform and test various application upgrades.
Requirements:
- Bachelor's degree in Computer Science, Information Systems Management, Management Information Technology, or closely related field.
- Preferred experience supporting ERP systems, timekeeping, budgeting, enterprise content management system (Laserfiche), and various other applications used by local government.
- Proficient knowledge in business process analysis, IT project management.
- Experience with relational databases, data conversion, and reporting writing required.
What We Offer:
- Opportunity to make a positive impact on the community.
- Second-to-none set of benefits, including opportunities for attending local and national conferences and events, and a tuition reimbursement program.
- Opportunity for working remotely two (2) days per week following the probationary period.
- 100% of the contributions associated with the Missouri Lagers pension plan for your retirement needs.
- Ten (10) paid holidays and two (2) personal days offered per year, in addition to sick leave and vacation leave.
- Three (3) medical insurance programs offered so you can best meet your individual medical, dental, and vision needs.
About Us:
The City of Lee's Summit is a thriving, progressive community situated 16 miles southeast of downtown Kansas City. We boast an award-winning school system and hold national accreditations for our Parks and Recreation, Fire, Police, and Public Works services.
We offer countless opportunities to enjoy the outdoors, with 30 parks, 92 miles of trails, and numerous regional lakes. We continue to receive regional and national recognition for our endless amenities for residents of all ages and have received Gold Certification from MARC as a Community for all Ages.
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