Member Support Specialist

3 days ago


Rego Park, New York, United States Municipal Credit Union Full time

The ideal candidate for this role will have a passion for helping others and a strong commitment to providing excellent customer service. As a Teller at Municipal Credit Union, you will have the opportunity to work in a dynamic and supportive environment where you can grow and develop your skills.

About the Position

This is a full-time position that requires a high level of accuracy and attention to detail. You will be responsible for handling member transactions, responding to inquiries, and making recommendations about products and services.

Key Responsibilities:
  • Main Responsibilities:
  • Provide exceptional customer service to members
  • Process payments, accept deposits, and handle withdrawals
  • Respond to member requests and inquiries
  • Make recommendations about products and services
  • Maintain and balance cash supplies

Requirements:

  • High school diploma or equivalent required
  • Minimum two years of prior banking or customer service/sales experience
  • Proficiency in Microsoft Office Suite
  • Excellent written and verbal communication skills
  • Highly ethical
  • General math skills
  • Strong organizational skills
  • Detail-oriented
  • Ability to function in a fast-paced and changing environment

Benefits and Compensation:

  • Competitive salary range: $45,000 - $60,000 per year
  • Medical and dental benefits
  • 401K plan with employer contributions
  • Flexible paid time off
  • Diversity and inclusion training


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