Food Service Manager

7 days ago


Iowa City, Iowa, United States Big Grove Brewery Full time
About the Position

We are looking for a skilled Food Service Manager to join our team at Big Grove Brewery. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences, managing front-of-house operations, and driving sales growth.

Key Responsibilities
  1. Serve as the primary point of contact for customers, responding to queries, resolving issues, and ensuring overall satisfaction.
  2. Manage daily front-of-house operations, including staffing, scheduling, and inventory management.
  3. Develop and implement sales strategies, promotions, and events to drive revenue growth and increase customer engagement.
  4. Collaborate with the restaurant management team to identify areas for improvement, implement changes, and measure results.
  5. Maintain a clean, safe, and welcoming dining environment, adhering to health and safety regulations.
Requirements
  • 3+ years of experience in a similar role, preferably in a brewery or restaurant setting.
  • Proven track record of customer service, sales growth, and front-of-house management.
  • Demonstrated expertise in conflict resolution, employee supervision, and performance management.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Experience with POS systems, inventory management software, and other hospitality technologies.

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