Front End Service Expert
7 days ago
As a Customer Service Associate at Food Lion, you'll have the opportunity to make a real difference in people's lives by providing exceptional customer service and contributing to the success of our stores. Your primary responsibility will be to deliver fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards.
Your Key Responsibilities
* Provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience
* Greet each customer and use their name whenever possible
* Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
* Check the bottom of every cart and under all baby seats for items before completing an order
* Follow correct bagging procedures for the correct use of bags by type
* Scan customers' order and handle the payment transaction per standard practice
Requirements
* High school graduate or equivalent preferred
* Effective communication and customer service skills
* Ability and willingness to learn multiple tasks and technical requirements of the job
* Ability to perform the technical requirements of cashier and service center
* Must meet minimum age requirements to perform specific job functions
About Us
Food Lion has been providing an easy, fresh, and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
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