Luxury Retail Professional
6 days ago
We are seeking a skilled and passionate Fragrance & Beauty Advisor to join our team at CHANEL As a Fragrance & Beauty Advisor, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales through excellent product knowledge and recommendations.
About the Company:
CHANEL is a leading luxury retailer with a rich history of innovation and excellence. Our mission is to create an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams.
Your Key Responsibilities Will Include:
- Providing superior service to every client, every day through the CHANEL service ritual
- Building strong relationships with clients and deepening their loyalty through personal connection and building trust
- Contributing to build the business by achieving sales targets, using all levels such as product, services, and data capture to loyalize, recruit and retain clients
- Attending seasonal seminars hosted by Education Executives and utilizing the Inside Beauty learning application on a daily basis to implement all learnings into your day to day
- Upholding an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
- Addressing and successfully resolving client situations according to company philosophy and standards. Partnering with the appropriate teams as needed
Requirements:
- Articulate, knowledgeable and passionate about both cosmetics and fragrance
- Artistry skills and direct Brand experience preferred
- Possion for CHANEL Beauty products
- Ability to lift up to 5 lbs. and stand for extended periods of time
- Front of House: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
Compensation and Benefits:
The estimated annual salary for this position is $48,000-$56,000, based on the location and industry standards. Additional benefits include wellbeing resources, family and care giving benefits, generous paid time off policies, 401K, robust healthcare offerings, life insurance, accidental death & dismemberment, short term disability, long term disability, health advocate, international business travel accident & medical, and commuter transit & parking.
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