Animal Care Liaison

2 weeks ago


Ashland, Massachusetts, United States MSPCA Angell Full time
Client Care Specialist

This is a full-time position requiring 40 hours of work per week, with four 10-hour days and the option to work day or evening shifts. If you have a passion for customer service and enjoy working with animals, you may be interested in this role at MSPCA-Angell.

As a Client Care Specialist, you will play a crucial role in managing the flow of information between our veterinary staff and clients.

The Position:

Responsibilities include (but are not limited to) greeting clients, handling check-ins and check-outs, receiving emergencies at the ER Desk, and working with clients in our Admitting Office.

With approximately 90,000 visitors passing through our doors each year, opportunities for client service are vast.

If you are a self-motivated, compassionate, positive, and organized individual with excellent communication skills, who thrives in a fast-paced environment, we encourage you to apply.

Angell offers a range of learning and development opportunities for candidates seeking to advance their careers.

The Client Care Specialist is an excellent stepping stone for individuals looking to establish themselves with our organization, as you will be relied upon by multiple departments and interact with various aspects of patient and client care.

Please include any relevant experience working with animals in a cover letter attached to your application.

About Us:

Angell Animal Medical Center, founded in 1915, is recognized internationally as a leader in animal medicine and is renowned for being one of the finest veterinary teaching hospitals in North America.

We serve the greater Boston and scenic New England area as a primary care facility, a 24-hour emergency hospital, and as a tertiary referral center.

Our Benefits:

MSPCA/Angell offers a highly competitive salary.

Our compensation package includes Blue Cross medical, dental, vision, disability, and life insurance, a 403(b) retirement plan, tuition reimbursement, paid holidays, separate sick and vacation time, employee discounts for pet health care and pet food needs.

Angell is conveniently located near public transportation, and we also offer free on-site employee parking.

To be part of our esteemed animal hospital (the second oldest in the country) and make a positive impact every day in the lives of both our patients and their owners, we invite you to apply today.



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