IT Infrastructure Specialist

5 days ago


Frederick, Maryland, United States Global Channel Management Full time

Job Summary

We are seeking an experienced IT Infrastructure Specialist to join our team at Global Channel Management. This role will be responsible for installing, maintaining, and troubleshooting computer hardware and software, as well as providing technical support to users.

About the Role

The successful candidate will have 3+ years of experience in a similar role and possess strong knowledge of Windows, Active Directory, and Virtual Machines (VMs). They will also have Public Trust Clearance and be willing to work from home 1 day per week.

Key Responsibilities

  • Install and maintain computer hardware and software, including operating systems and applications
  • Configure and troubleshoot systems, including network security and performance optimization
  • Maintain security for networks and systems, including performing security tests and monitoring
  • Evaluate and optimize network and system performance
  • Add users to networks, assign security permissions, and train users
  • Monitor data centers and resources to ensure systems are working properly
  • Perform data backups and disaster recovery operations
  • Quickly resolve network problems, such as computer viruses, slow performance, and DNS issues
  • Keep equipment and software up to date
  • Respond to incidents and provide problem resolution assistance

Requirements

  • 3+ years of experience in IT infrastructure management
  • Strong knowledge of Windows, Active Directory, and Virtual Machines (VMs)


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