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Commercial Collections Manager

1 month ago

Great Neck, New York, United States Craft Recruiting Full time

We are a dynamic and innovative financial services company dedicated to helping businesses secure the capital they need to grow and thrive.

Our personalized approach ensures tailored financing solutions that meet each business's unique needs, empowering them to reach their goals and achieve success.

We are committed to building a standalone collection agency that will manage not only our internal bad debt but also bad debt from other merchant cash advance (MCA) firms, businesses, and distressed debt acquisitions.

This agency will be equipped with top talent and technology to create a market-leading collections agency.

Job Summary:

We are seeking a forward-thinking Commercial Collections Manager who will initially oversee our commercial collections operations, with the potential to grow into a leadership role within our evolving collection agency.

The ideal candidate will bring extensive experience in commercial collections, UCC filings, and financial analysis, along with a passion for building and scaling a high-performing collections team.

Key Responsibilities:

  • Develop and implement standard operating procedures (SOPs) for collections activities, ensuring scalability as the business grows.
  • Lead and mentor a team of collections specialists, fostering a culture of continuous improvement and success.
  • Engage with clients to address outstanding balances, resolve disputes, and negotiate payment arrangements, maintaining strong client relationships.
  • Oversee the preparation and management of case files, ensuring accuracy and legal compliance.
  • Utilize data analytics to track payment behaviors, identify high-risk accounts, and develop tailored collection strategies.
  • Manage the timely and accurate receipt of payments, working closely with processors and tracking payment statuses.
  • Ensure all collections activities comply with relevant laws and regulations, including data privacy and debt collection laws.

Required Qualifications:

  • Bachelor's degree in Finance, Business Administration, or a related field, or equivalent work experience.
  • Minimum of 2 years of experience in commercial collections, with a focus on scaling collections operations.
  • Strong knowledge of UCC filings, secured transaction laws, and experience with the New York court system.
  • Proficiency in financial analysis, ROI calculations, and forecasting.
  • Excellent negotiation, communication, and interpersonal skills.
  • Strong leadership, analytical, and project management abilities.

What's in it for You:

As a member of our team, you will have the opportunity to shape the future of our collections operations and grow with the company.

We offer a competitive compensation package ($80,000 to $120,000 per year), along with the chance to be part of a fast-moving, transformative company.