Patient Services Coordinator

3 days ago


Brooklyn, New York, United States AccentCare Full time
Overview

AccentCare is seeking a highly organized and detail-oriented Patient Service Coordinator to join our team. As a Patient Service Coordinator, you will play a critical role in ensuring the quality coordination of services for our clients and Care Partners.

Responsibilities
  • Monitor and support the daily activities of services being provided to clients in accordance with state regulations and company policy.
  • Function as primary support for daily EVV and payroll functions, processing and communicating authorization and schedule changes to ensure coordination of service and client satisfaction.
  • Coordinate utilization of Care Partner teams to ensure fill rate expectations are met.
  • Research and resolve payroll and billing questions under direction from the Client Service Manager.
  • Function as liaison for Field Supervisors in communicating with payer Case Management teams.
  • Support recruiting and onboarding needs of team.
Qualifications

We are looking for a candidate with previous home health care or home care experience, bi-lingual Spanish/English speaking skills, and a high school or GED degree. An Associate's Degree is preferred, as well as staffing experience.



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