Resident Billing Specialist

6 days ago


Allentown, Pennsylvania, United States Phoebe Ministries Full time
Job Description

Resident Billing and Collections Specialist II

We are seeking a highly skilled and detail-oriented Resident Billing and Collections Specialist II to join our team at Phoebe Ministries.

This role will focus on reconciling daily census for all SNF residents, verifying insurance coverage, generating monthly bills, and managing private pay and miscellaneous cash receipts.

The successful candidate will have excellent communication skills, a working knowledge of SNF resident registration, billing, and accounts receivable, and the ability to deliver exceptional customer service.

Requirements include a high school diploma, a minimum of one year of experience, and proficiency in reading, writing, grammar, and mathematical skills.

We offer a competitive benefits package, including a generous paid annual leave time, tuition reimbursement, and service awards and recognition gift cards.

If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

  • Responsibilities:
  • Reconcile daily census for all SNF residents and verify insurance coverage
  • Generate monthly bills for all SNF residents and manage private pay and miscellaneous cash receipts
  • Complete risk assessments for current SNF residents to determine Medicaid eligibility
  • Deliver exceptional customer service by responding to all inquiries in a timely manner

  • Requirements:
  • High School Diploma
  • Minimum one (1) year experience desired, but not necessary
  • Proficient reading, writing, grammar, and mathematical skills
  • Working knowledge of SNF resident registration, billing, accounts receivable, cash management, industry regulations, business office operations, insurance benefits and refund processing

Phoebe Ministries is an equal opportunity employer and offers a positive and respectful work environment that aligns with our Faith in Action Mission, Vision, and Values.



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