Commercial Insurance Analyst II Role

5 days ago


Denver, Colorado, United States NorthMarq Full time

Northmarq is a leading capital markets resource for commercial real estate investors, offering a unique career path with best-in-class training and inclusive teams. We foster collaboration, mentoring, and growth, helping you unlock your potential whether you're an industry veteran or just starting out.

Job Description:

As a Commercial Insurance Analyst II, you will join our Servicing department in Denver, working with deadline-driven, organized, and detail-minded individuals responsible for insurance compliance and minimizing risk to investor portfolios. You'll interact daily with internal and external customers, achieving customer satisfaction while communicating potential insurance risks and investor requirements.

Key Responsibilities:

  • Plan and schedule workload efficiently, prioritizing according to risk and urgency with minimal supervision.
  • Provide premier customer service, understanding complex needs and effectively communicating with all parties.
  • Conduct due diligence of loan documents and lender requirements, ensuring proper loan setup and servicing.
  • Monitor and collect Evidence of Insurance, upon expiration.
  • Audit insurance certificates and policies to ensure conformity with investor and company regulations at renewal.
  • Maintain and update commercial mortgage insurance files and servicing system files.
  • Identify potential risks and promptly notify the appropriate parties following identification of any coverage issue, deficiency, or lapse in coverage.
  • Maintain high-level commercial insurance expertise, quality, and understanding of risk.
  • Analyze insurance deficiencies, corresponding risks, and possible impacts on property financial performance.
  • Prepare comprehensive written analyses for investor and/or management review, including insurance waiver requests and applicable coverage deficiencies.
  • Reach prompt and satisfactory resolution of insurance non-compliance, or other issues.
  • Monitor and update monthly loan reports utilized by investors and management to analyze portfolio risk.
  • Review borrower requests/loan events following notification, ensuring continued insurance compliance.
  • Serve on procedure committees, annually updating company guidelines for Insurance job responsibilities.
  • Demonstrate understanding of new loan insurance process, timeline, and procedure(s).
  • Perform other reasonable tasks/projects, as assigned.
What We're Looking For:
  • Bachelor's degree, preferably in business or finance areas; or insurance-related industry designations with direct experience and demonstrated ability to perform required tasks.
  • 2-4 years of office experience; Insurance or Mortgage Loan experience preferred.
  • Knowledge of Insurance and commercial mortgage terminology.
  • Strong skills in Microsoft Outlook, Excel, and Word.
  • Customer service-oriented; looks for ways to add value beyond customers' immediate requests and enhance customer service.
  • Strong organizational skills; completes own workload, sets priorities and expectations in order to meet deadlines.
  • Excellent oral and written communication skills.
  • Ability to identify and analyze risk while applying guidelines and procedures that leave room for interpretation.
  • Problem-solving skills to reflect level of responsibilities; recognizes need for modified approach to information gathering/analysis, proposes alternate recommendations or solutions, and identifies implications of each.
  • Welcomes challenging assignments/added responsibility and seeks feedback on outcomes; demonstrates self-confidence.
  • Ability to work both independently and within a team, with minimal supervision.
  • Attention to detail and accuracy required.
  • Ability to maintain positive attitude in all situations.
  • Demonstrated work ethic and willingness to work extended hours when necessary.


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