Commercial Claims Specialist
1 day ago
The Moody Insurance Agency is seeking a highly motivated and organized Claims Advocate to monitor and resolve commercial property and casualty claims, including Worker's Compensation claims. As a key member of our team, you will be responsible for providing exceptional customer service and building professional relationships with multiple customer contacts.
Key Responsibilities:
- Manage customer relationship and provide outstanding customer service in accordance with Claim Service Level guidelines for new and outstanding claims from first contact through resolution.
- Respond to requests from internal and external customers in a timely manner.
- Provide on-call after-hours phone coverage several nights and weekends each month.
- Review and update all claim data the same day it is received, including claim acknowledgements, indemnity payments, closing notices, correspondence, and claim activity.
- Promote open communication with agency's other service lines and ensure Manager, Producers, and Account Managers are aware of any claims issues.
Requirements:
- Ability to read and write in English.
- High School diploma or equivalent required; College degree or job experience in insurance, communications or other related field preferred.
- Must be able to obtain within 90 days of hire) a valid Colorado Property and Casualty License.
- Minimum 3 years experience in Property/Casualty Claims; at least 2 years on the Commercial side.
This role offers a salary range of $23 to $28 depending on experience.
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