Commercial Claims Specialist

1 day ago


Denver, Colorado, United States Moody Insurance Agency Full time
Claims Advocate Role

The Moody Insurance Agency is seeking a highly motivated and organized Claims Advocate to monitor and resolve commercial property and casualty claims, including Worker's Compensation claims. As a key member of our team, you will be responsible for providing exceptional customer service and building professional relationships with multiple customer contacts.

Key Responsibilities:
  • Manage customer relationship and provide outstanding customer service in accordance with Claim Service Level guidelines for new and outstanding claims from first contact through resolution.
  • Respond to requests from internal and external customers in a timely manner.
  • Provide on-call after-hours phone coverage several nights and weekends each month.
  • Review and update all claim data the same day it is received, including claim acknowledgements, indemnity payments, closing notices, correspondence, and claim activity.
  • Promote open communication with agency's other service lines and ensure Manager, Producers, and Account Managers are aware of any claims issues.

Requirements:
  • Ability to read and write in English.
  • High School diploma or equivalent required; College degree or job experience in insurance, communications or other related field preferred.
  • Must be able to obtain within 90 days of hire) a valid Colorado Property and Casualty License.
  • Minimum 3 years experience in Property/Casualty Claims; at least 2 years on the Commercial side.

This role offers a salary range of $23 to $28 depending on experience.

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