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IT Systems Analyst

2 months ago

Alexander City, Alabama, United States augmentjobs Full time
Job Description

About the Role

We are seeking a highly skilled and analytical IT Systems Analyst to join our team at AugmentJobs. As an IT Systems Analyst, you will play a crucial role in analyzing, designing, and implementing information technology systems and solutions to meet the business needs of our organization.

Key Responsibilities

  1. Requirements Gathering and Analysis
  • Collaborate with stakeholders to gather, document, and analyze business requirements and system objectives.
  • Conduct interviews, workshops, and surveys to understand current processes and identify areas for improvement.
  • Define and document detailed system requirements, user stories, and acceptance criteria.
System Design and Development
  • Translate business requirements into technical specifications and system design documents.
  • Work closely with development teams to ensure alignment between business needs and technical solutions.
  • Participate in the design and development of new systems, enhancements, and integrations.
System Testing and Quality Assurance
  • Develop and execute test plans, test cases, and test scripts to validate system functionality and performance.
  • Conduct system integration testing (SIT) and coordinate user acceptance testing (UAT) with stakeholders.
  • Identify and resolve issues, bugs, and discrepancies during testing and implementation phases.
Implementation and Deployment
  • Coordinate with IT teams to plan and execute system deployments, upgrades, and migrations.
  • Ensure smooth transition and integration of new systems into existing infrastructure and business processes.
  • Provide support and troubleshooting assistance during system implementation and post-implementation phases.
System Maintenance and Support
  • Monitor system performance, identify bottlenecks, and implement optimizations to improve system reliability and efficiency.
  • Provide ongoing support, maintenance, and troubleshooting for systems and applications.
  • Respond to and resolve user inquiries, incidents, and service requests related to IT systems.
Documentation and Training
  • Create and maintain system documentation, including technical specifications, user guides, and process documentation.
  • Provide training and support to end-users on system functionality, usage, and best practices.
  • Ensure documentation is kept up-to-date with system changes, enhancements, and configurations.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
  • Proven experience as an IT Systems Analyst, Business Analyst, or similar role in IT systems development and implementation.
  • Strong analytical and problem-solving skills with the ability to understand complex business processes and translate them into technical requirements.
  • Proficiency in system analysis methodologies, requirements gathering, and documentation practices.
  • Experience with system design, development lifecycle, and software testing methodologies.
  • Knowledge of IT infrastructure, networks, databases, and cloud technologies.
  • Excellent communication, interpersonal, and collaboration skills.

What We Offer

  • A competitive salary commensurate with experience and qualifications.
  • A comprehensive benefits package, including health insurance, retirement plans, paid time off, and professional development opportunities.
  • Additional perks, such as bonuses, remote work options, flexible hours, and more, depending on the company's policies.

About AugmentJobs

AugmentJobs fosters a culture of innovation, collaboration, and continuous improvement in delivering IT solutions that drive business success. We provide a supportive and inclusive work environment where your skills as an IT Systems Analyst will contribute to our growth and achievements.