AutoScale Product Manager

4 days ago


Boone, North Carolina, United States ECR Software Corporation Full time
About the Role

The estimated salary for this position is $65,000 - $90,000 per year.


As an AutoScale Product Manager at ECR Software Corporation, you will be responsible for managing the setup, configuration, and support of our AutoScale products. You will work closely with customers to ensure their successful implementation and provide ongoing technical assistance as needed.


Your key responsibilities will include:

  • Onboarding new customers to AutoScale, including installation and configuration.
  • Providing basic support to customers via phone, email, or in-person visits.
  • Troubleshooting issues with thorough understanding of current documentation.
  • Paid consulting engagements for AutoScale installations and enhancements.
  • Installing AutoScale remotely from start to finish.
  • Serving as a Jaspersoft label tickets expert.
  • Assisting in creating internal and external documentation.


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