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Locksmith Retail Specialist

2 months ago

Rockville Centre, New York, United States The Centre Lock Shop Full time
Job Overview

The Centre Lock Shop is seeking a skilled Retail Locksmith Technician to join our team. As a key member of our storefront team, you will be responsible for providing exceptional customer service and technical expertise in lock and key solutions.

Key Responsibilities
  • Duplicate Keys and Locks: Accurately duplicate keys and locks for customers, ensuring precision and quality.
  • Lock System Maintenance: Repair and maintain existing lock systems, ensuring optimal performance and security.
  • Inventory Management: Maintain accurate records of keys and inventory, ensuring efficient stock management.
  • Customer Service: Provide exceptional customer service, addressing customer inquiries and concerns in a professional and courteous manner.
  • Job Setup and Execution: Set up and execute jobs efficiently, ensuring timely completion and customer satisfaction.
  • Team Collaboration: Collaborate with team members to achieve sales and customer service goals.
  • Store Maintenance: Maintain the cleanliness and organization of the showroom, ensuring a positive customer experience.
  • Bench Repair Work: Perform bench repair work, utilizing technical skills to repair and maintain locks and other hardware.
Requirements
  • Proven Locksmith Experience: Must have proven experience as a locksmith, with a strong understanding of lock and key systems.
  • Technical Skills: Must be comfortable using computer systems and have experience with a variety of lockpicking tools and key-cutting hardware.
  • Customer Service Skills: Strong customer service skills, with the ability to communicate effectively with customers.
  • Physical Demands: Must be able to lift a minimum of 50lbs, with the ability to stand for long periods and perform physical tasks.