Retail Associate

4 days ago


Rockville, Maryland, United States The Cannabist Full time
Job Summary:

As a Retail Associate at The Cannabist Company, you will play a vital role in providing exceptional customer care and support to patients and customers in our dispensaries. This position requires strong communication skills, a passion for delivering excellent customer service, and the ability to work in a fast-paced environment.

Main Responsibilities:
  • Ensure all intake forms and other paperwork are properly completed and filed correctly, then enter all relevant information into company databases for future reference.
  • Confirm patient purchase limits prior to admission into the consultation area and dispensary.
  • Provide exceptional customer care by promoting and maintaining positive customer relations.
  • Respond to customer inquiries regarding products, training, and general information.
  • Manage patient records through the use of state and company databases.
  • Fulfill customer orders and maintain a high level of integrity and trust for specific products.
Requirements:
  • Must be at least 21 years of age.
  • Two years of direct customer service experience required.
  • Retail experience is a strong plus.
  • Experience with Point-of-Sales systems.
  • Understanding of and experience with Windows Operating System and Microsoft Outlook.
About The Cannabist Company:
The Cannabist Company is one of the most experienced cultivators, manufacturers, and providers of cannabis products and related services, with licenses in 14 U.S. jurisdictions. We operate 104 facilities, including 81 dispensaries and 23 cultivation and manufacturing facilities. Our company offers a comprehensive benefits package, ongoing training opportunities, and a commitment to diversity and equity inclusion.

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