Equipment Maintenance Technician

2 weeks ago


Bettendorf Iowa, United States Altorfer CAT Full time

Working Hours/Days:
7:00 am – 5:00 pm Monday - Friday, with occasional Saturdays and overtime as required.

Key Responsibilities:
Conduct routine maintenance, diagnostics, and repairs on customer-owned construction and aerial work platform machinery.

Develop and uphold a service-oriented rapport with clients.

Facilitate the pick-up and delivery of equipment as necessary.

Address inquiries and concerns from customers.

Deliver exceptional customer service to all clients.

Complete service documentation and all related paperwork before and after repairs.

May undertake additional related tasks as assigned.

Qualifications:


A formal technical training program completion is preferred, or a minimum of 2 years of relevant work experience is required.

Strong knowledge of gas and diesel engines, hydraulic and electrical systems is essential.

Automotive and Industrial Maintenance Technicians are encouraged to apply.

Proficiency in computer applications such as Microsoft Word, Excel, Access, and Outlook is required. Familiarity with DBS is a plus.

Ability to compose professional business communications through emails, letters, and documentation is necessary.

Must be a self-motivated individual, well-organized, and capable of thriving in a fast-paced environment.

Excellent customer service skills are imperative.

Must be able to lift 75 lbs, bend, twist, and climb.

A valid driver's license with a clean driving record is required, including no more than 2 minor violations in the past 3 years and no major violations in the past 5 years (Motor Vehicle Report will be conducted on the final candidate).

Physical Requirements/Working Conditions:
This role primarily operates within the equipment shop. The position involves frequent walking, bending, and lifting up to 75 lbs. Occasionally, you may need to move or operate equipment to determine maintenance needs. The noise level in the shop is typically moderate to high. A portion of the time will also be spent in an office setting, which may involve sitting at a desk for extended periods, answering phones, and using a keyboard for written communication.

Flexibility to work Saturdays and overtime as needed is essential.

The physical demands outlined above are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Why Choose Altorfer?

At Altorfer, our equipment is just the beginning. Our workforce is the cornerstone of our success, and we value each member of our team. As a third-generation, family-owned business established in 1957, we integrate our core values into our operations.

Every role, from technicians to sales representatives and administrative professionals, is integral to our collective success.

With over 35 locations and a workforce of 1300 employees, we foster a collaborative, family-oriented culture with a strong industry reputation. We offer competitive compensation, excellent benefits, and a remarkable team environment.

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