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Technical Project Specialist

1 month ago

Detroit, Michigan, United States Intelligent Technical Solutions Full time
About the Role

We are seeking an experienced Technical Project Specialist to join our team at Intelligent Technical Solutions. As a key member of our infrastructure team, you will be responsible for delivering high-quality project solutions to our clients, exceeding their expectations through careful understanding of their technologies and thoughtful approach to problem-solving.

Key Responsibilities:

  • Champion the successful implementation of key projects, meeting client requirements and timelines.
  • Drive the optimization of IT system performance and reliability by proactively addressing challenges.
  • Enhance team collaboration and communication, contributing to the success of every project.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Proven project execution expertise with a track record of successful implementations.
  • Strong technical proficiency in infrastructure components and systems.
  • Hands-on deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc.
  • Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise.
  • Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients.
  • Valid driver's license and access to a vehicle for client visits.

Preferred Areas of Expertise

Ideal candidates also have demonstrable experience in:

  • Hypervisor Setup and Configuration.
  • VMWare ESXi.
  • Nutanix Acropolis.
  • Cloud Platform Deployments.
  • Azure AD and Cloud Server.

Compensation and Benefits

Our competitive compensation package includes:

  • An estimated hourly rate of $32.50-$42.50 based on experience and location.
  • Paid US Holiday.
  • Paid Time Off.
  • Comprehensive Health Plans.
  • Life and Accident Insurance.
  • Accident and Disability Coverage.
  • Company-paid training and certification.
  • Retirement Security.
  • Health & Wellness Program.
  • Salary Advancement.