Technical Support Specialist

3 days ago


Detroit, Michigan, United States Orion Talent Full time

About the Role

We are seeking a highly skilled Technical Support Specialist to join our team in the Detroit, MI area. As a key member of our service team, you will provide technical support for our state-of-the-art test machines, ensuring they operate efficiently and effectively for our customers.

Key Responsibilities:

  • Install, service, and repair complex systems, including automation, robot testing, and programming software;
  • Calibrate equipment to relevant standards and procedures;
  • Train customers on the operation and software of our machines;
  • Work on project management and leadership roles for large installations and relocations;
  • Prepare written reports of calibration results according to ISO/IEC 17025 standards;
  • Provide technical advice and troubleshooting services for electronic and electromechanical devices from schematics and mechanical drawings.

About You

  • 4+ years of experience troubleshooting high-voltage electrical and hydraulic systems;
  • Technical metrology or prior calibration experience is preferred;
  • Bachelor's degree or higher in a technical discipline.

Compensation Package

The compensation package for this role includes a base salary range of $75,000 - $80,000 per year, plus a sign-on bonus and comprehensive benefits package, including company vehicle and tools. This position involves up to 80% travel, so reliability and adaptability are essential.



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